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Paying to fix agent damage

You're paying twice —
once to break it, once to fix it.

The pattern is always the same. The agent ships a feature. Something else stops working. You spend more credits asking it to fix that, and it breaks a third thing. Every attempt bills, whether or not it worked.

70+Applications rescued
24hWritten assessment
100%You own code & infrastructure
FlatQuote approved before work
Do this first

The order that matters

You can do all of this yourself. If it gets you unstuck without hiring anyone, that is a good outcome.

  1. Stop and freeze

    Every further prompt costs money and changes the code underneath you. Stop prompting before you do anything else. The app is not getting better on the current trajectory.

  2. Export the last state that worked

    If there is a checkpoint or commit from before the breakage, get it out now. Recovering a good version is far cheaper than repairing a bad one.

  3. Write down what actually broke

    Specific symptoms, not 'it's broken' — which page, which action, what the error says. This is what makes a fix quotable at a flat price instead of hourly.

  4. Get a human to read the code

    An agent that broke something is generally the worst tool to diagnose it, because it has no memory of intent. A person reading the diff finds in minutes what costs a hundred prompts to circle.

The honest part

AI builders are genuinely good at the first 80%

Building v1 and shipping to ten users — they do this well now, faster than a human would. The failure mode is specific: editing existing code, where each change touches things the model cannot fully see. That is exactly where the meter runs hottest and the results get worst. Use them to start. Bring in a person to finish.

Reported by real users

This is documented, not hypothetical

One user reported spending around $700 in a month, much of it on fixing things the agent had broken.

Reported on Trustpilot — view source

Multiple reviewers describe the agent introducing bugs while fixing something else, then charging credits for the repair work.

Trustpilot — view source
The difference

Stay stuck, or bring it to the lab

If you do nothing
With a NeoLab rescue
Credits burned on failed attempts
Free audit, then a fixed quote
Each fix risks breaking something else
A person who reads the whole codebase
No idea what a fix will cost
Flat price in writing before work starts
Broken app a non-developer cannot repair
Working app plus a written fix report
Progress measured in prompts
Progress measured in shipped features
Flat & fair

What it costs

No hourly mystery bills. You approve a flat price from the free triage report before any work begins.

Rescue Lite

$497
Mostly-static sites: brochure, portfolio, content, contact form.
  • Full code and asset extraction
  • Static conversion — runs on any cPanel host
  • Intake form rebuilt (email + database)
  • SSL, DNS cutover, 14 days support
Most common

Rescue Pro

$997
Full-stack apps: database, logins, user data, uploads, payments.
  • Everything in Rescue Lite
  • Database migration and verified restore
  • Platform auth replaced with real auth
  • VPS or cPanel deploy, 30 days support

Rescue Max

from $1,997
Complex or business-critical: multi-service, large data, integrations.
  • Everything in Rescue Pro
  • Third-party integrations re-wired
  • Staging + zero-downtime cutover
  • 90 days support

Emergency same-day rescue available on any package, +$300. All prices USD.

Real, live & in production

We were the customer first

NeoLab runs four applications in production and has rescued 70+ more — starting with our own. That is why this company exists.

Free · no obligation

Get a written assessment in 24 hours

A real engineer reviews your situation and sends back what is at risk, what it takes, and an exact flat price — before any work begins. If we cannot help, we say so and tell you who can.

🔒 Used only to prepare your assessment. We never ask for passwords here — credentials are exchanged securely later, and only if you hire us.

Questions

FAQ

Can you finish an app an AI started?

Yes — it is one of our most common jobs. We audit the existing code free, tell you honestly what is solid and what is not, then quote a fixed price to finish it.

What if the code is a mess?

Then we say so plainly and tell you whether repairing or rebuilding is cheaper. Sometimes it is rebuilding, and we will not pretend otherwise to win the job.

Do I pay hourly?

No. You approve a flat written price from the triage report before any work begins.